Aurea Customer Relationship Management

Manage every lead, opportunity, and interaction with all of your prospects and customers – quickly, easily, and effectively.

Category	Sales Management
Frequently paired with	Aurea List Manager, Aurea Messenger, Aurea Monitor
Comparable to	salesforce.com, SugarCRM, Zoho CRM

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Keep pace with modern business with comprehensive ACRM

Sales teams need the right tool to make rapid decisions in today’s fast-paced sales environment. Aurea CRM gives Sales a holistic view of every interaction and every customer with deep analytic insight powered by AWS.

Full suite of mobile apps

Whether on the road, at a point-of-sale, or in a meeting, Aurea’s mobile CRM solutions mean you can access customer information, process orders, and comprehensively manage your accounts wherever and whenever. Aurea’s user-friendly mobile CRM solutions are optimized for the mobile devices you use every day, such as smartphones, tablets, iPads, and laptops, and are tailored to fit your specific device and platform needs.

Explore Aurea CRM Mobility Suite

Hybrid cloud deployment model

The Aurea hybrid cloud deployment model leverages the best of AWS to deliver improved availability over on-premise deployments, greater scalability, and lower TCO. Every aspect of monitoring, ops, upgrades and maintenance falls under higher levels of accountability and scrutiny, while customizations and one-off integrations become part of a supportable, maintained, tested, extendable, and documented system.

Learn more about cloud-based ACRM

Meet the most intelligent CRM ever — so reps can sell even more

ACRM NextGen is coming, and it will transform your CRM from providing basic automation to delivering deal-closing intelligence. Backed by the power of AI and machine learning:

Reps will know exactly which customers are ready to buy, and which are in danger of leaving
Critical customer data will stay constant up to date, so every decision is made with real-time information
You get access to all these insights from anywhere — using an effortless, voice-activated experience.

A more frictionless experience, built on the public cloud

It’s not possible to build this level of innovation into a legacy, on-prem solution. Instead, we’re building NextGen ACRM on AWS. That means:

Your CRM will continually get smarter, using powerful cloud-based AI and machine learning to analyze data and predict the best possible opportunities.
Reps can take ACRM with them everywhere. With Amazon Lex (the same natural language interface used by Alexa), reps can get account information, update records, and even schedule follow-ups with the power of their voices.

You don’t have to pick on-prem or cloud. You can have both.

We know you can’t abandon the functionality and integrations you depend on in your on-prem Aurea CRM. That’s why going “NextGen” with Aurea CRM isn’t all or nothing. Your current CRM will work seamlessly with our next-gen cloud platform — so you get all the innovations of our next-gen Aurea CRM, while gradually transitioning to the cloud.

With NextGen, expect incredible results

More sales opportunities
ACRM NextGen uses AI to find the best sales opportunities for reps — giving them more time to sell.

Better decision making
With NextGen, ACRM will automatically gather information from external sources about customers and prospects — giving reps real-time, actionable insights to start more meaningful conversations.

Higher retention
ACRM NextGen continuously analyzes which customers are in danger of leaving, and proactively notifies the account team.

Greater efficiency
Reps won’t have to access data from the desktop. They can get immediate access to critical customer data instantly, from any device.

A more modern, hands-free experience
Just like Alexa, reps can use their voice to interact with ACRM — accessing customer information, providing updates, and even scheduling follow-ups.

Powerful, enterprise-wide search
Reps can find everything they need, from anywhere in the company. ACRM NextGen will find anything, instantaneously — from past RFP’s and new legal boilerplates to the right people and expertise to bring together for a deal.

Get up and running fast with fully-included onboarding

Your Unlimited subscription includes a four-phase onboarding package for every new solution. Depending on the complexity of the product, you can expect a successful deployment in 6-12 weeks.

PHASE 1
KICKOFF

PHASE 2
DEPLOYMENT

PHASE 3
TRAINING

PHASE 4
PILOT

Unlimited ways to unlock value

Enhance an existing solution, replace a costly point product, or try something new with zero risk. With your Aurea subscription, every product is all yours.

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