Innovative IT Solution Support
Unlock the potential of your business with ajco. Discover tailored solutions and services powered by Aurea CRM that accelerate your sales, improve customer service, and innovate your marketing.
ajco is a company of the well-know Consileon Group, a management consulting company with more than 500 highly qualified consultants. Our expertise covers consulting for medium-sized and large companies in various industries.
As a specialized company within the group, we at ajco focus on sales, service and marketing topics. Our goal is to provide our clients with customized solutions that help them optimize their sales activities, deliver excellent customer service and implement effective marketing strategies.
At ajco, our clients benefit from the combination of over 20 years of experience with update CRM and today’s Aurea CRM and extensive experience of our consultants in sales, service and marketing. We understand the challenges companies face in an ever-changing business environment and help them develop innovative solutions to achieve their goals.
A key element of our services is Aurea CRM. As a partner of Aurea, we offer our customers a holistic solution for their customer relationship management. From consulting and implementation to training and long-term support during ongoing operation, we accompany our customers through all phases of the project. We ensure that they can exploit the full potential of Aurea CRM and improve their customer relationships effectively and sustainably.
CRM Consulting:
- Strategy for sales, service and marketing
- Definition of goals and metrics
- Digitization
- Process analysis, design, optimization
- Infrastructure (analysis, target architecture, system selection)
- Change management – employee motivation and training
Aurea CRM Implementation:
- Installation of Aurea.CRM
- Customizing – adaptation of the software to your needs
- Additional developments
- Integration with ERP systems, Outlook, Lotus Notes, Active Directory, CMS systems, webshops, Marketing-Automation etc.
- Test management and Test execution
- Roll-out management
- Documentation
Aurea CRM Optimization:
- Improve or extend the technical integration
- Optimize stability in operation
- Increase user acceptance
- Improve data quality
- Gain transparency about processes and data
Aurea CRM Training:
- We offer comprehensive trainings for Aurea CRM:
- User trainings
- Administrator trainings
- Development of training materials
Aurea CRM Operation:
- German- and English-speaking support
- Bug analysis and solutions
- Implementation of further development requests
- Maintenance – new releases and further services
ajco solutions GmbH
Jüdtstraße 15, D-91522 Ansbach
+49 2236 39 32 977 • info@ajco.de • www.ajco.de
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