Automation Marketplace
Premium Ticket Summarizer
Customer Support Ai Agent, Premium Ticket Summarizer: This agent analyzes ticket conversations and produces a clear, easy-to-read summary
Overview
The Premium Ticket Summarizer retrieves ticket conversations and attachments, analyzes the content, and produces a clear, easy-to-read summary for faster issue resolution.
Category
Customer Support Analytics
Key Features
- Kayako API Integration retrieves conversations and attachments
- AI Summarization condenses ticket content
- Context Awareness detects key issues and sentiment
- Real-Time Summaries enable instant ticket processing
Who can benefit?
- Support Agents
- Customer Representatives
- Support Leaders
- Customer Service Managers
How The Premium Ticket Analyzer Works:
- Connects to Kayako API: Retrieves ticket conversations and attachments.
- Analyzes ticket content: Reviews all relevant details and context.
- Generates a summary: Creates a clear, structured summary to speed up resolution.Saves Time and Reduces Errors.
